T flyhelpdesk / Help center / Integration setup
GitHub

Set up GitHub

3 min

Turn a ticket into a GitHub issue in one click.

Step 1 / 4
Developer portal Create a new app Name flyhelpdesk Create API key
1

Create a GitHub token

In GitHub → Settings → Developer settings → Personal access tokens, create a token with repo (Issues) access.

GitHub tokens
Connect integration Secret key Save
2

Add repo & token

Open Integrations → Connections → GitHub, enter the owner/repo and paste the token.

Test connection Connected
3

Test the connection

Click Test connection to verify access to the repository.

Ticket #4821 Reply Escalate
4

Escalate from a ticket

A GitHub button in the ticket actions opens a linked issue with the ticket details.

Open the setup screen